About the BlueBird Client Portal
The BlueBird Client Portal is a web-based application used for secure file transfers and continued access between BlueBird, CPAs and our clients. The Portal is an interface that only requires the installation of Microsoft® Silverlight® for use.
Your Portal User ID and login information will be provided via email. All documents made available for continued access such as financial statements, compacts, loan agreements, etc. will remain on your portal for a stated period of time in accordance with BlueBird’s record retention and portal use policies.
The Portal is built in Microsoft® Silverlight®. You may be prompted to install Silverlight® (the prompt appears on the login page) the first time you attempt to login to the Portal. The installation is simple and typically takes less than a minute to complete. Most browsers and operating systems are compatible with Silverlight®, which is needed to access the main Portal interface.
For a complete list of browsers and operating systems that support Silverlight®, visit http://www.microsoft.com/silverlight/get-started/install/default.aspx.
Simple User Interface
The Portal may be accessed through Google® Chrome™, and mobile devices via a Simple User Interface also referred to as the Non-Silverlight Login at https://www.clientaxcess.com/. Advanced Portal features are not available in the non-Silverlight version of Portal.